We take your privacy very seriously. Parocare only uses your customer details for the purpose for which you have provided them: to process your orders as well as possible and, if desired, to provide information about offers and new products.
Personal data we process
Parocare processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address data
- Telephone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence or by telephone
- Location data
- Data about your activities on our website
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at [email protected] and we will delete this information.
For what purpose and on what basis we process personal data
Parocare processes your personal data for the following purposes :
- Handling your payment.
- Sending our newsletter.
- Calling or e-mailing you if necessary to perform our services.
- Informing you about changes to our services and products.
- Give you the opportunity to create an account
- To deliver goods and services to you
- We analyze your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
How long do we store personal data?
Parocare does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following storage period: 36 months after placing your last order.
Sharing personal data with third parties
Parocare will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Parocare remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Cookies are also placed on this website by third parties. Below an overview :
Analyzing and mapping visitor behavior
Demandware Analytics eXelate
Show and analyze ads
Google Adwords Conversion
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability.
This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to [email protected].
In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. Parocare will respond to your request as soon as possible, but in any case within four weeks.
How we protect personal data
Parocare takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service via [email protected] or + 31- (0) 433000082.
Wim Duisenbergplantsoen 31
6221 SE Maastricht
Tel: +31 (0) 43-3000082
Chamber of Commerce 14103238
VAT NL 819574818 B01